Category: News

Sun Country Expands Service at Duluth International Airport

Posted on by mstewart

The Duluth International Airport today announced that Sun Country Airlines, the airport’s newest carrier, will expand their seasonal air service to Phoenix, Arizona and Fort Myers, Florida by one additional week through April 25th, 2022.

Sun Country recently announced the addition of the new nonstop service from Duluth International Airport (DLH) with service beginning on December 17, 2021. This expanded service will give more sun-seeking travelers the chance to fly south this winter and next spring.

“The additional one-week expansion shows how committed Sun Country is to their partnership with us and our local travelers,” said Natalie Peterson. “They listened to the community’s request to extend flights to cover these schedules, and they responded with service that continues through area spring breaks, which is a real bonus for those who choose to fly local.”

The new Sun Country service will operate twice weekly on Mondays and Fridays and tickets are on sale now at SunCountry.com.

Sun Country Announces New Nonstop Service from Duluth

Posted on by mstewart

Sun Country to begin new service just in time for sun-filled winter getaways

Sun Country Airlines today announced the addition of a new nonstop service from Duluth International Airport (DLH) to Fort Myers, Florida and Phoenix, with service beginning on December 17, 2021. Introductory fares are as low as $79* one-way and Sun Country Rewards Members can earn 2x points when booking the new flights.**

Today’s announcement is part of a larger expansion by the airline, as it announced 18 new nonstop routes and welcomed nine new airports to its growing network.

“Every day we are seeing increased excitement from folks who are eager to resume traveling, and we’re excited to be able to offer them two great destinations to enjoy a warm, sunny getaway just in time for winter travel,” said Sun Country Airlines Chief Revenue Officer Grant Whitney. “We know there is pent-up demand for convenient, affordable travel, and we’re here to help folks enjoy the vacations they’ve been dreaming about.”

From Duluth International Airport (DLH), Sun Country will offer the only nonstop flights to both Southwest Florida International Airport (RSW) and Phoenix Sky Harbor International Airport (PHX).

With today’s expansion, Sun Country Airlines will operate a total of 93 routes across 69 airports in the United States, Mexico, Central America and Caribbean.

“We’re excited to welcome Sun Country Airlines to our airport community,” said DLH Executive Director, Tom Werner. “Sun Country is well known throughout Minnesota and we’re grateful that they’ll be offering our region direct flights to Fort Meyers, Florida and Phoenix, Arizona from Duluth International Airport.”

Sun Country’s customer experience includes free in-flight entertainment, a new mobile-friendly website with more self-service tools, and new interiors on each aircraft. Sun Country provides safe, reliable, hassle-free flights at affordable prices with warm and friendly service. The airline’s mission is to connect guests to their favorite people and places, to create lifelong memories and transformative experiences.

Additionally, Sun Country and its partner Landline currently offer daily motorcoach service between DLH and MSP as well as Landline Select, a private door-to-door vehicle service connecting travelers in Duluth from their doorstep directly to MSP. Customers can book these services now on suncountry.com. Beginning May 15, 2021, Sun Country and Landline will increase the frequency of the DLH-MSP motorcoach service from twice daily to five times daily, seamlessly connecting greater Minnesota to even more vacation destinations.

Sun Country Rewards members who book one of the new routes before 11:59 p.m. CT on Monday, May 3, 2021 will earn two points per dollar on their bookings. These routes are on sale now at suncountry.com.

The new seasonal routes:

From Duluth International Airport (DLH)

  • Southwest Florida International Airport (RSW)
    • Service begins December 17, 2021
    • Operates twice weekly on Mondays and Fridays
    • One-way fares as low as $79*
  • Phoenix Sky Harbor International Airport (PHX)
    • Service begins December 17, 2021
    • Operates twice weekly on Mondays and Fridays
    • One-way fares as low as $79*
  • Fares are valid for one-way travel and are inclusive of all government taxes and fees.
  • Must be purchased by 11:59 pm CT (Central Time) on May 4, 2021.
  • Additional baggage and other service fees may apply.
  • Seats are limited and fare may not be available on all flights or dates within the travel range.
  • Valid for new bookings only.
  • Fares, routes and schedules are subject to change without notice.
  • Restrictions apply.
2x point multiplier only valid on itineraries booked to/from Minneapolis-St. Paul International Airport (MSP), Phoenix-Mesa Gateway Airport (AZA), Bozeman Yellowstone International Airport (BZN), St. Pete-Clearwater (PIE), Punta Gorda Airport (PGD), Owen Roberts International Airport (GCM), Providenciales International Airport (PLS), Duluth International Airport (DLH), Southwest Florida International Airport (RSW), Phoenix Sky Harbor International Airport (PHX), General Mitchell International Airport (MKE), Cancun International Airport (CUN), McCarran International Airport (LAS), Rochester International Airport (RST), Green Bay Austin Straubel International Airport (GRB), and Dane County Regional Airport (MSN). Multiplier promotion valid through 11:59 pm CT (Central Time) on May 3, 2021. Sun Country Rewards number must be added to the Sun Country reservation to receive extra bonus points. Bonus points will be posted to members’ accounts within 14 days of completing qualifying travel. Points are only reflected in total balance. 2x point multiplier only applies to the Sun Country Rewards base earn rate of 2pts per $1. When providing a Sun Country Rewards number, bonus points will be awarded for flights qualifying during the booking period and booked directly on suncountry.com. All reservations must be issued by Sun Country Airlines. All bonuses must be earned and used according to the terms and conditions of the Sun Country Rewards program. Additional rules and restrictions may apply. Sun Country Airlines is the final authority on interpretation of these rules.

New Year, New Reasons to #FlyLocal

Posted on by mstewart

Thanks to you, there are blue skies ahead.

A total of 130,994 passengers flew through the Duluth International Airport in 2020. While that’s a 59% decrease compared to 2019, we actually retained 20% more passengers than the national average in 2020. The thanks goes to our hardworking team, and to you, our passionate passengers who, time and again, make the choice to #FlyLocal.

Both United and Delta — our two major carriers — have responded to this good news by offering our passengers dual-class service as well as additional flights and larger planes. (Note: These changes vary month-by-month with the airlines responding to the airport’s demand and pre-bookings.)

“Our incredible team worked hard all year to ensure that, when our passengers were ready to fly, we were ready to help them have safe travels,” said Tom Werner, Executive Director of the Duluth International Airport. “We’re very pleased to see that our mitigation policies and procedures during the COVID-19 pandemic have meant that our passengers felt safe flying local.”

The DLH mitigation plan

  • Paper or cloth masks are required for all airport employees and airport tenant employees when interacting with the public.
  • Plexiglass barriers have been installed at all person-to-person contact areas, including transportation desks, ticket counters, TSA and passenger boarding gate counters.
  • Thorough disinfecting all seating areas, wheelchairs and touchpoints in the public areas of the terminal multiple times a day.
  • Custom signage and floor spacing decals have been installed to remind passengers to keep socially distant, as well as to take additional precautions such as wearing face coverings and washing hands.

The plan also includes a reminder of DLH’s Above and Beyond Service Pledge, which states: “No matter where you are going or coming from, we believe it’s our job to welcome you or send you off with a great experience. Every team member. Every flight. Every guest. Every time.”

Tips for Safe Travels this Holiday Season

Posted on by mstewart

As the holiday season approaches, the pull to be reunited with friends and family can be a powerful one. Thanksgiving dinners, Christmas mornings and New Year’s celebrations are integral parts of our lives and, for many of us, they just wouldn’t be the same without those we love. We understand that. And if you’re ready to go, we’re ready to get you there. 

Ultimately, each person must decide for themselves what they’re comfortable with, but if you decide that air travel is part of your plans this holiday season, check out our tips to help you have #SafeTravels.

Flexibility is key

Having some wiggle room on your travel dates can help you find the best rates and the best time to travel. Both Delta and United are offering daily flights from the Duluth International Airport (DLH), and this holiday season they’re both waiving their change fees, providing you with maximum flexibility.

Know your airline’s policies

According to the CDC “most viruses and other germs do not spread easily on flights because of how air circulates and is filtered on airplanes.” So, while disease transmission risk is already low on flights, make sure your airline mandates face coverings at a minimum. Our partners, Delta and United, have gone far beyond that to help keep their employees and passengers safe during flights.

Book early

Not only will booking a flight 60 to 90 days in advance of your preferred travel window assure you the best rate, it also gives you first crack at seat selection. If available on your flight, book a window seat if you can. MIT Medical reports that “having a wall on one side automatically reduces your number of close-proximity contacts. A window seat also protects you from the inadvertent close contacts that can occur when other passengers are hoisting bags into overhead bins at the start of a flight or crowding aisles to deplane after landing.”

Stay safe at airports

If you’re departing from DLH, you can be certain we’re doing everything we can to help ensure #safetravels. That includes a robust mitigation plan with mandatory masks for all employees and passengers, plexiglass barriers at all person-to-person contact points, and thorough disinfecting of all seating areas, wheelchairs and touchpoints in the public areas of the terminal multiple times a day.

Be sure to visit the website for the airport of your final destination to keep informed on how to stay safe upon arrival.

Safe doesn’t have to mean stressed

If you decide that travel is an important part of your plans this holiday season, it’s important to do your research and be prepared for the changes the pandemic has brought to air travel.

It’s also important, however, to remember that the airlines and airports are doing everything possible to ensure safe travels for everyone. Air travel is an essential service, and we are all taking our commitment to exemplary service — and your safety — seriously. 

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